Privacy Policy for KNM Agency

Last Updated: January 15, 2025

Thank you for visiting KNM Agency ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://knmagency.com (the "Website") and our services.

By accessing or using the Website and our services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website or our services.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:

Contact Information: We collect your name, email address, and phone number when you contact us for project inquiries or consultations.

Project Information: We may collect details about your business, project requirements, and preferences to better serve your needs.

1.2 Non-Personal Data

We may use web cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us to enhance your browsing experience, analyze trends, and improve our services.

2. Purpose of Data Collection

We collect and use your personal data for the following purposes:
- Responding to project inquiries and consultations
- Providing quotes and proposals
- Communicating about ongoing projects
- Sending relevant updates and information
- Improving our services and user experience

3. Data Sharing

We do not sell, trade, or rent your personal information to others. We only share your data with trusted service providers necessary for our operations, and only to the extent required to provide our services.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time.

6. Your Rights

You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for data processing

To exercise these rights, please contact us at business@knmagency.ch.

7. Children's Privacy

KNM Agency services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children.

8. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at business@knmagency.ch.

By using KNM Agency services, you consent to the terms of this Privacy Policy.