Terms and Conditions for KNM Agency

Last Updated: January 15, 2025

Welcome to KNM Agency!

These Terms of Service ("Terms") govern your use of the KNM Agency website at https://knmagency.com ("Website") and the services provided by KNM Agency. By using our Website or engaging our services, you agree to these Terms.

1. Description of Services

KNM Agency provides professional software development services including:
- Web development (websites and web applications)
- Mobile app development (iOS and Android)
- Desktop software development
- Google Ads management and digital marketing services

2. Client Engagement

When you engage our services, you agree to:
- Provide accurate and complete information about your project requirements
- Respond to communications and provide feedback in a timely manner
- Make payments according to the agreed-upon schedule
- Respect intellectual property rights and confidentiality

3. Project Terms

3.1 Proposals and Quotes
All proposals and quotes are valid for 30 days unless otherwise specified. Final pricing may vary based on changes to project scope.

3.2 Payment Terms
Payment terms are specified in individual project agreements. Standard terms are 50% upfront and 50% upon completion unless otherwise agreed.

3.3 Project Timeline
Timelines provided are estimates based on the defined scope. Delays caused by client feedback or scope changes may affect delivery dates.

4. Intellectual Property

4.1 Client Materials
You retain ownership of all materials you provide to us (logos, content, images, etc.).

4.2 Deliverables
Upon full payment, you own the final deliverables created for your project. We may retain the right to showcase the work in our portfolio unless otherwise agreed.

4.3 Third-Party Components
Projects may include third-party libraries, frameworks, or components which remain subject to their respective licenses.

5. Confidentiality

We treat all client information as confidential. We will not disclose your project details, business information, or data to third parties without your consent, except as required by law.

6. Limitation of Liability

KNM Agency shall not be liable for any indirect, incidental, special, or consequential damages arising from our services. Our total liability is limited to the amount paid for the specific service in question.

7. Warranty

We warrant that our deliverables will conform to the agreed-upon specifications. If issues are found within 30 days of delivery, we will address them at no additional cost.

8. Termination

Either party may terminate a project with written notice. Upon termination, payment is due for all work completed up to that point.

9. Revisions and Changes

Each project includes a specified number of revision rounds. Additional revisions or scope changes may result in additional fees.

10. User Data and Privacy

We collect and process data as necessary to provide our services. For details on how we handle your data, please refer to our Privacy Policy at https://knmagency.com/privacy-policy.

11. Updates to the Terms

We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms are governed by applicable laws. Any disputes will be resolved through good-faith negotiation before pursuing other remedies.

13. Contact

For any questions or concerns regarding these Terms of Service, please contact us at business@knmagency.ch.

By engaging KNM Agency services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.